Last updated: 5 November 2026
ES Training Sdn Bhd (Registration No. 202501029438 [1630850-V]), operating as EliteSkill Training (“we”, “us” or “our”), respects your privacy.
This Privacy Policy explains how we collect, use, disclose and protect your personal data when you visit https://eliteskilltraining.com/, contact us, request a quotation or register for our training services.
1. Personal Data We Collect
Depending on your interaction with us, we may collect:
- Your name, email address and phone number.
- Your company or organisation name, job title and business contact details.
- Information submitted through enquiry forms, quotation requests, emails, telephone calls or WhatsApp.
- Programme preferences, participant details and registration information.
- Billing details, payment references and transaction records where relevant.
- Technical information such as your IP address, browser type, device information, pages visited and interactions with our website.
We collect personal data directly from you, automatically through website technologies, or from your employer or an authorised representative arranging training on your behalf.
If you provide another person’s personal data, please ensure you are authorised to do so and that they are informed about this Privacy Policy.
2. How We Use Your Personal Data
We may use your personal data to:
- Respond to enquiries and prepare proposals or quotations.
- Process programme registrations and manage participant attendance.
- Arrange and deliver in-house training, public programmes, online programmes and coaching.
- Send programme schedules, learning materials, administrative updates and certificates where applicable.
- Process payments and maintain financial records.
- Obtain feedback and improve our programmes, services and website.
- Send information about relevant programmes and offers, subject to applicable consent requirements and your communication preferences.
- Maintain website security, prevent misuse and comply with applicable legal requirements.
Where information is required to respond to an enquiry, process a registration or deliver a service, failure to provide it may prevent us from completing your request. Optional information will be identified where applicable.
3. Cookies and Similar Technologies
Our website may use cookies, pixels, tags and similar technologies to support website functionality, understand visitor activity and measure marketing performance.
Depending on the technologies enabled, these may include:
- Essential cookies that support website operation and security.
- Preference cookies that remember your choices.
- Analytics cookies that help us understand how visitors use our website.
- Advertising technologies that help measure campaigns and deliver relevant advertisements, where enabled and permitted.
You can manage cookies through your browser settings and any cookie controls provided on our website. Disabling certain cookies may affect website functionality.
Where required, we will seek your consent before using non-essential cookies or similar technologies.
4. Sharing Your Personal Data
We may disclose relevant personal data to:
- Trainers, facilitators and programme coordinators involved in delivering your training.
- Service providers supporting website hosting, IT systems, communications, registration, payments and programme administration.
- Your employer or sponsoring organisation where it arranges or funds your participation, for relevant administrative purposes.
- Accreditation, funding or claim-related bodies where necessary for a programme or application you request.
- Professional advisers, regulators, law enforcement agencies or other authorities where legally required.
- Other parties where you have authorised the disclosure.
We limit disclosures to information reasonably necessary for the relevant purpose and require service providers handling personal data on our behalf to protect it appropriately.
5. Marketing Communications
Where permitted, we may contact you about upcoming training programmes, events and offers.
You may opt out at any time by using the unsubscribe option provided in our communications or by contacting sales@eliteskilltraining.com.
Opting out of marketing does not prevent us from sending essential communications about your enquiries, registrations, payments or services.
6. Retention of Personal Data
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including relevant legal, accounting and administrative requirements.
When personal data is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it.
7. Security of Personal Data
We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.
However, no method of transmission over the internet or electronic storage is completely secure.
8. Transfers Outside Malaysia
Some service providers may store or process personal data outside Malaysia.
Where such transfers occur, we will take steps to meet applicable Malaysian personal data protection requirements and ensure appropriate safeguards are in place.
9. Your Rights and Choices
Subject to applicable law, you may contact us to:
- Request access to your personal data.
- Request correction of inaccurate or incomplete personal data.
- Withdraw consent where processing relies on your consent.
- Ask us to stop using your personal data for direct marketing.
- Request information about how your personal data is processed.
- Request deletion where applicable, subject to legal and retention requirements.
We may need to verify your identity before responding. Withdrawal of consent may affect our ability to provide certain services, which we will explain where relevant.
10. Personal Data of Minors
Where a programme involves participants under 18, personal data should be provided by, or with appropriate authorisation from, a parent, guardian or authorised organisation.
Please contact us if you believe a minor’s personal data has been submitted without the necessary authorisation.
11. Third-Party Websites and Platforms
Our website may contain links to external websites, registration systems, payment platforms or social media services.
Their handling of personal data is governed by their own privacy policies. Please review those policies before submitting information.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our services, data practices or legal requirements.
Updates will be published on this page with a revised “Last updated” date. Where required, we will provide additional notice or obtain consent.
13. Contact Us
For questions, complaints or requests concerning your personal data, please contact:
ES Training Sdn Bhd
Registration No. 202501029438 (1630850-V)
6-3F, Lot 90, Kajang Waterfront,
Jalan S10/4, Bandar Kajang,
43000 Kajang, Selangor, Malaysia.
Email: sales@eliteskilltraining.com
Website: https://eliteskilltraining.com/